Smart Home & AV Maintenance Services in Dubai
WAV Smart AV provides professional smart home and audio visual maintenance services for villas and apartments across Dubai. Our maintenance plans are designed to keep your technology reliable, secure and performing exactly as it should — long after installation.
Whether we installed your system or you’ve moved into a property with existing technology, our structured maintenance services offer peace of mind, priority support and expert care for your smart home.
Why Smart Home Maintenance Matters
Modern smart homes rely on complex systems working together — lighting, networking, audio visual, climate control, security and automation. Without ongoing maintenance, performance can degrade over time.
In Dubai, environmental factors such as heat, dust and humidity place additional strain on technology. Regular maintenance helps to:
Maintain system reliability and stability
Prevent small issues becoming major failures
Keep software and firmware up to date
Optimise network performance
Ensure your system continues to meet your lifestyle needs
A well-maintained system performs better, lasts longer and delivers a far better user experience.
We Support Existing Smart Home & AV Systems
Many of our maintenance clients move into homes with existing smart home or AV systems. Often, the original installer is no longer available or ongoing support was never put in place.
We offer structured maintenance for both systems we have installed and existing systems — following an initial assessment to ensure we can support the system correctly and responsibly.
This approach protects performance, reliability and long-term value.
Our Smart Home Maintenance Plans
We offer clear, structured maintenance plans designed to suit different property sizes and system complexities.
Essential Care
Ideal for: Apartments and smaller villas
Remote support during business hours
Annual system health check
Software and firmware updates
Priority scheduling over non-contract clients
Email and phone support
Complete Care
Ideal for: Family villas and multi-room systems
Everything in Essential Care, plus:
Remote diagnostics and monitoring
One to two on-site visits per year
Network health and performance optimisation
Minor system adjustments and scene updates
Faster response times
Elite Care
Ideal for: Large villas and complex smart homes
Everything in Complete Care, plus:
Priority response and scheduling
Proactive system reviews
Unlimited remote support
Emergency support options
Dedicated account contact
Elite Care plans are tailored to the size and complexity of each property.
What’s Included With Our Maintenance Services
Depending on your plan, maintenance services may include:
Remote diagnostics and fault finding
Software and firmware updates
Network optimisation and stability checks
Backup and recovery of system programming
Advice on system improvements and upgrades
Priority call-outs and scheduling
All maintenance is delivered by experienced engineers familiar with luxury smart home environments.
System Assessment & Onboarding (Required for Existing Systems)
For systems we did not originally install, a system assessment is required before maintenance coverage begins.
This assessment allows us to:
Review system design and installation quality
Assess network health and performance
Identify unsupported or end-of-life hardware
Highlight any critical faults or risks
Create system documentation for ongoing support
Following the assessment, we will confirm eligibility for maintenance and advise on any recommended remedial works.
This ensures ongoing support is delivered safely, reliably and professionally.
Systems We Maintain & Support
Our maintenance services cover a wide range of residential technology, including:
Smart home automation systems
Lighting control systems
Home cinema and AV systems
Whole-home WiFi and networking
CCTV, intercoms and access control
Motorised shading and blinds
Support is provided based on system condition, compatibility and suitability following assessment.
Why Choose WAV Smart AV for Maintenance in Dubai
Experience supporting luxury villas and apartments
Structured, professional maintenance plans
Clear onboarding process for existing systems
Priority response and expert support
Systems maintained with long-term reliability in mind
We focus on prevention, optimisation and peace of mind — not reactive fixes.
Frequently Asked Questions
Do you provide maintenance for systems you didn’t install?
Yes, following a successful system assessment and onboarding process.
Is on-site support included?
On-site visits are included depending on the selected maintenance plan.
What if hardware needs replacing?
Hardware faults or replacements are quoted separately and only carried out with approval.
Can maintenance plans be cancelled?
Maintenance plans are billed annually or monthly and can be cancelled in line with agreed terms.
Do you offer emergency support?
Emergency support options are available under selected plans.
Protect & Maintain Your Smart Home
If you already have a smart home or AV system and want professional ongoing support, we would be happy to discuss the most suitable maintenance plan for your property.
Request a Maintenance Consultation
Contact Our Dubai Team
AV Smart AV provides professional smart home and audio visual maintenance services in Dubai, supporting luxury residential properties with structured, ongoing system care.
